Reduce Churn and
Grow Expansion with
‍AI-Powered CS Enablement

GTM Buddy unifies content, coaching, and customer insights so CSMs
run world-class QBRs, manage renewals with confidence, and uncover
expansion faster.

Trusted by SaaS leaders like
Leandata
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Still exploring? See how top CS teams are transforming retention and expansion with AI-powered enablement frameworks proven to drive real customer impact.

Check out the Customer Success Enablement
Guide →

What Holds Customer Success Teams Back

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Scattered Content and Slow Prep

CSMs waste hours searching through decks, emails, and wikis just to prepare for one customer meeting, and by that time, the context is already stale.

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Siloed Knowledge, Inconsistent Execution

Best practices and upsell plays live in different heads and Slack threads, making it impossible to scale what works across the team.

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Disconnected Handoffs, Broken Experience

When ownership changes or updates go undocumented, customers feel the gap, and renewals stall while satisfaction drops.

One Platform for Content, Coaching, and Customer Context

  • AI Role Plays for CS scenarios: Practice renewals, upsell conversations, and escalations in a safe, tailored environment.
  • In-workflow content delivery: Get the right QBR templates, adoption reports, and case studies based on account context.
  • Ask Buddy for instant answers: Surface product guidance, fixes, and talk tracks without searching.
  • Digital Sales Rooms for alignment: Share QBRs, adoption data, and next steps in a persistent space customers will actually use.
  • Engagement analytics: See what customers view and share, then tailor follow-ups that move outcomes.
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Built for Retention, Expansion, and Clear ROI

AI-native and workflow-first
so CSMs prepare and respond inside the tools they already use.
Always Up to Date
with versioning and governance across playbooks, FAQs, and product updates.
Proves impact
by linking enablement adoption to TTV, NRR, and expansion outcomes.

Trusted by High-Performing Customer Success Teams

GTM Buddy has completely changed how we approach onboarding and renewals. The right content surfaces instantly, tailored to each account, and the AI insights help me stay ahead of customer risks. It truly feels like having a second brain for customer success.
Customer Success Manager
Leading SaaS Company
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From Reactive Support to Proactive Growth

Faster Onboarding

Reduce ramp time for new CSMs with AI-powered training and contextual content.

Proactive Retention

Surface renewal and risk signals early to stay ahead of churn.

Revenue Expansion

Equip CSMs to identify upsell opportunities and drive customer growth.

Book a Demo

Not ready for a demo yet?

Learn frameworks, KPIs, and real-world best practices for modern CS teams.

Explore the Customer Success Enablement Guide →

What CS Leaders Ask Before They Switch

Will GTM Buddy fit into our existing CS workflow?

Yes. GTM Buddy connects with Salesforce and integrates into your daily tools like calendar and email, so CSMs prep and share without switching tabs.

Our team needs account-specific materials, not generic decks. Can your AI handle that?

Absolutely. The platform personalizes playbooks, MAPs, and DSRs with account context like industry, product, and customer goals - no boilerplate.

We already have onboarding tools. How is this different?

Unlike static LMS systems, GTM Buddy delivers just-in-time learning and coaching right inside your workflow, boosting adoption and retention.

How reliable are AI-generated recommendations and content?

Every response is powered by verified internal content, pre-approved prompts, and usage analytics to ensure accuracy and consistency.

How do we measure success or prove ROI?

Track time-to-value, renewal health, and expansion influenced by enablement adoption, all linked directly to CRM and engagement data.

Ready to Turn Customer Success into a Growth Engine?

Equip CSMs with the content, coaching, and context they need to retain and expand.

Book a Demo